Introduction
Welcome to Aatrey Elixir Pvt. Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://aatreyelixir.com (the "Site"), purchase our products (Buransh Elixir), or otherwise interact with us.
Company details
Company: Aatrey Elixir Pvt. Ltd.
Registered address: C-503, Urbtech Trade Centre B-35, Sector 132, Near Jaypee Hospital, Noida-201301, Uttar Pradesh, India.
Contact email: [email protected]
Information we collect
We collect information you provide directly and information collected automatically when you use the Site.
Information you provide
- Contact details: name, email address, phone number, shipping address when you place an order.
- Account information: if you create an account on our Site (optional), username and password (hashed).
- Payment information: payment token or partial details handled by our payment processor (we do not store full card numbers). We use Stripe for payment processing.
- Communications: messages, reviews, support requests, and other correspondence you send us.
Information collected automatically
- Device & usage data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
- Cookies and similar technologies: see "Cookies & tracking" below.
How we use your information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our products and the Site.
- To process and fulfil orders, manage payments and refunds.
- To communicate with you about your orders, account, and customer support.
- To send marketing communications and promotional offers (you can opt out at any time).
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To analyze usage and trends so we can improve the Site and our offerings.
Cookies & tracking technologies
We and our partners use cookies, web beacons, local storage, and similar technologies to personalize and improve your experience, remember preferences, and analyze Site usage. Most browsers allow you to block or delete cookies; however, some features of the Site may not work correctly if cookies are disabled.
Third-party services and sharing
We may share your information with third parties in the following circumstances:
- Service providers: payment processors (e.g. Stripe), hosting providers, email service providers, analytics providers, and other vendors who help run our business.
- Legal requests: when required by law, to comply with legal processes, or to protect rights, property, or safety.
- Business transfers: in connection with a merger, acquisition, asset sale, or bankruptcy—where your information may be transferred as part of that transaction.
We do not sell personal data to third parties for their own marketing purposes.
Analytics and advertising
We use analytics tools (such as Google Analytics) to understand how visitors use our Site. These tools collect usage data and set cookies. If we run advertising campaigns or use remarketing services, those providers may also collect data—please refer to their privacy policies for more details and opt-out options.
Payments and financial data
We use Stripe to process payments. When you enter payment information, that data is sent directly to Stripe and handled under their privacy and security practices. We never store full card numbers on our servers. For more information, see Stripe's privacy documentation.
Security
We implement reasonable technical and organisational measures to protect personal data from unauthorized access, loss, misuse, or alteration. However, no transmission or storage system is completely secure—if you believe your information has been compromised, please contact us immediately at [email protected].
Data retention
We retain your personal data only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods will vary depending on the type of data and the purpose of processing.
Your rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you.
- Right to rectification — correct inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data (subject to legal exceptions).
- Right to restriction or objection — request restriction or object to certain processing (including marketing).
- Right to data portability — receive a machine-readable copy of certain data you provided.
To exercise your rights, contact us at [email protected]. We may request information to verify your identity before responding to requests.
Children's privacy
Our Site and services are not intended for children under 18. We do not knowingly collect personal data from children under 18. If we learn we have collected such data without parental consent, we will take steps to delete it.
International transfers
Personal data we collect may be processed in India and in other countries where our service providers operate. When data is transferred internationally, we implement appropriate safeguards and comply with applicable data protection laws.
Links to other websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. Continued use of the Site after changes indicates your acceptance of the updated policy.
How to contact us
If you have questions, concerns, or requests about this policy or our privacy practices, please contact us:
- Email: [email protected]
- Registered address: C-503, Urbtech Trade Centre B-35, Sector 132, Near Jaypee Hospital, Noida-201301, Uttar Pradesh, India.
Additional notices (India & international)
This policy is intended to provide general information and does not create a contract. Where local law provides additional rights (for example, under the EU GDPR or similar laws), we will comply with those requirements for residents entitled to such protections. If you are located in a jurisdiction with specific privacy laws, please contact us for details about how we comply with those laws.