Oct 3, 2025
Our Commitment to Your Privacy

At Aatrey Elixir Private Limited ("we", "us", "our"), we take your privacy seriously. Our commitment extends beyond mere compliance—we believe in establishing trust through transparent data practices.

This comprehensive policy outlines our approach to collecting, using, disclosing, and safeguarding your personal information when you interact with our website or services. We've designed our privacy framework to align with the highest standards of data protection legislation.

Every decision we make regarding your data is guided by respect for your privacy rights. We continuously evaluate and enhance our practices to ensure your information remains secure while enabling us to provide you with exceptional service and relevant experiences.

Information We Collect About You.

Personal Identification

We collect your name, email address, phone number, postal address, and when relevant, professional details such as job title and company affiliation.

Technical Data

This includes your IP address, browser specifications, device information, operating system details, and patterns of website usage including pages visited and time spent.

Transaction Records

Details of purchases, service requests, payment information (processed securely), order history, and product preferences are maintained to facilitate business operations.

Marketing & Communications

We track your communication preferences, subscription status, interaction history with our content, and feedback provided through various channels.

How We Collect Your Information

Information Collection Methods

Direct submissions when you register accounts, place orders, or contact our support team Automated collection through cookies, pixels, and similar technologies during website browsing Third-party sources including business partners, analytics providers, and public databases (always in compliance with applicable laws)

We prioritize transparency in our collection practices and will always notify you when your information is being gathered for specific purposes.

How We Use Your Personal Information

Our use of your information follows these key purposes:

Service Provision - Delivering the products and services you've requested
Communication - Maintaining contact and providing support
Personalization - Enhancing your experience with relevant recommendations
Marketing - Sharing relevant offers and updates (with your consent) Legal Compliance - Meeting regulatory requirements and maintaining security

Our use of your information is always purposeful and proportionate. We leverage your data primarily to deliver the products and services you've requested, maintain accurate records, and provide personalized support when needed.

With appropriate consent, we may enhance your experience through personalization and relevant recommendations. We're committed to respecting your preferences regarding marketing communications, making it easy to opt in or out at any time.

Legal compliance and security measures represent another essential use case, enabling us to maintain a safe environment for all our customers while meeting regulatory requirements.

Sharing Your Information

Our Promise: We never sell your personal data to third parties for their own marketing purposes.

We maintain strict guidelines regarding information sharing, limiting disclosure to specific circumstances:

Service Providers: Carefully selected third parties who perform essential business functions (payment processing, IT services, delivery) under strict confidentiality agreements Legal Requirements: Compliance with court orders, legal proceedings, or regulatory obligations where disclosure is mandatory Business Transfers: In cases of merger, acquisition, or asset sale, with appropriate notification and continuation of privacy commitments

Each sharing relationship is governed by data protection agreements ensuring your information receives consistent protection regardless of where it's processed.

Cookies and Tracking Technologies

Our website employs cookies and similar technologies to enhance your browsing experience and provide essential functionality. These digital tools help us:

Remember your preferences and login status Analyze site traffic patterns to improve navigation Measure marketing effectiveness and engagement Deliver relevant content based on your interests

You maintain control through browser settings that allow you to accept, reject, or delete cookies. While disabling cookies may limit certain features, we respect your preferences and provide alternative ways to access core services whenever possible.

Our cookie policy is regularly updated to reflect the latest technologies and compliance standards.

How We Protect Your Information

Encryption & Secure Protocols

We implement industry-standard SSL/TLS encryption for data in transit and advanced encryption methods for stored information, ensuring your personal details remain protected from unauthorized access.

Limited Access Controls

Only authorized personnel with legitimate business needs can access your information. We employ role-based permissions, multi-factor authentication, and regular access reviews to maintain strict data boundaries.

Continuous Monitoring

Our security systems actively monitor for suspicious activities, unauthorized access attempts, and potential vulnerabilities. We conduct regular security assessments and penetration testing to identify and address emerging threats.

While we implement comprehensive security measures, we also encourage you to adopt good security practices like using strong passwords and maintaining device security when interacting with our services.

Your Rights and Choices

Access & Portability

You can request a copy of all personal information we hold about you in a structured, commonly used format. We'll process these requests promptly, typically within 30 days.

Correction & Completion

If you believe any information we hold is inaccurate or incomplete, you have the right to request corrections. We'll update our records after appropriate verification.

Deletion & Restriction

In certain circumstances, you can request the deletion of your data or restrict its processing. We'll honor these requests unless legal obligations require retention.

Objection & Consent Withdrawal

You may object to specific data uses, particularly for marketing purposes, at any time. Withdrawing consent is straightforward and won't affect services already provided.

To exercise any of these rights, please contact our Data Privacy Officer using the information provided in the next section. We're committed to addressing your concerns promptly and transparently.

Contact Us and Policy Updates

We welcome your questions, feedback, and concerns regarding our privacy practices. Our dedicated Data Privacy Officer is available to assist you with any privacy-related inquiries:

Email: [email protected]

Postal Address: Aatrey Elixir Private Limited, Tower A, Block C, 5th Floor, C-503, Urbtech Trade Centre, Sector 132, Noida -201301(UP)

We regularly review and update our Privacy Policy to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through website notices or direct communications.

The date at the top of this policy indicates when it was last revised. We encourage you to periodically review this page to stay informed about our information practices and your privacy rights